FAQs

Common questions.
Clear answers for delivery.

How we engage from India, keep work measurable for U.S. operators, and route every inquiry to an accountable owner.

Part 1

Working with I2U

What does I2U do?

I2U India is a managed global operations and technology partner. We help U.S. and global companies build skilled teams, run technology projects, operate business processes, support customers, strengthen cybersecurity, and grow digital commerce from India.

Are you a generic outsourcing company?

No. The website and operating model are built around named service owners, documented procedures, security classification, and measurable reporting — not an unnamed bench of contractors.

Which engagement models do you offer?

Dedicated teams, project delivery, managed services, build-operate-transfer, and outcome-based work. We recommend a model based on continuity, scope, and whether you need capacity, a defined outcome, or process ownership.

Where is delivery based?

Delivery is based in India, with U.S.-aligned governance, overlap hours, and follow-the-sun coverage where the service requires it.

Part 2

Services and coverage

Which services can we start with?

Staffing and projects, RPO, BPO, HR administration, managed IT, cybersecurity, training operations, and eCommerce. Most clients begin with one launch service and expand once reporting and quality are stable.

Can you cover U.S. business hours?

Yes. Coverage can be U.S. hours, India hours, extended hours, or follow-the-sun. Overlap windows and handoff templates are defined in the engagement.

How do you handle security and data?

Work is classified, access is least-privilege, devices are managed, and customer data maps are documented. Cyber services add monitoring, endpoint protection, and incident-ready runbooks.

Part 3

Getting started

How do we begin?

Use Contact us to describe the service, challenge, team size, timeline, and coverage. I2U routes every inquiry to an accountable owner and proposes a scoped next step.

Do you work only with large enterprises?

No. Packages include Start India for one-to-three person teams, Project Launch for defined outcomes, and Managed Operations for process ownership. Small and midsize U.S. businesses are a primary audience.

How is pricing structured?

Price follows scope, skill, seniority, coverage window, security requirements, and service levels. Dedicated capacity and transition-intensive managed services use minimum commitments defined in the proposal.

Let’s get started

Ready to build your
India operations?

Tell us the service, timeline, and team size. We will route your request to an accountable owner.

I2U operations team collaborating across desks in a modern delivery center